A fine wunch
This is great. Insights into cockups in a consumer-facing biz, where we can all see ourselves as potential victims!
Obviously this comes from a different era, when there was inadequate separation of testing and production systems. But ... hang on ... a 56k modem dates it to not so very long ago: if I'd read this story when those were current I'd've thought the same - surely such a story must be from the already-distant past ...
Biting the hand that feeds IT
