Reply to post: Scoff not

Those darn users don't know what they're doing (not like us, of course)

Bangem

Scoff not

I've often considered the sarcasm and snobbery that comes from experienced IT staff. As the writer explains, to laugh endlessly at the Luser for mistakenly calling a monitor a Computer, purely because they're not swimming in IT jargon 24/7 is the worst of all IT Staff's failings. Having been in this industry for 20+ years I still get angry when I see someone do this.

I've seen a woman with a PhD in astro physics struggle to work a computer but she can manually calculate the path of a satellite from earth to Pluto. With just a pen and paper. Can you do that?

Be nice to your users, they're human beings, deserve your respect and one day you might need to calculate the path of your own rocket (for reasons) and might need their help.

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