Reply to post: Re: My fav

When customers see red, sometimes the obvious solution will only fan the flames


Re: My fav

We have, at my work, depending on who you ask, a:

* Emergency Use Tool - Work Colleague

* User Expectation Recalibration Tool - I call it this

* Claw Hammer with fingerprint resistent handle

Work Colleague says tool is used when Emergency Users are around.

Many ask "What User Expectation does a hammer recalibrate?"

To which I answer:

"The expectation of continued use of fingers and or kneecaps, with the extended support option of other limbs as required to correctly calibrate the user..."

It's all a matter of branding to remove the negativity and replace it with positivity. And I'm so nice, I'll let 'em choose what nipple will be positive and which will be negative. The branding occurs if they get past that...

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