Re: It's been a long time coming
I've been more than 20 years with my mobile phone provider. That's because they've always treated me fairly and given me no cause to walk away, so why take on the hassle, and expose myself to the risk of finding myself in a much worse situation?
But if they ever illegally charged me £220 extra, I know I have a range of other options. Whereas Ofcom has monopoly powers against them. Spot the difference?