Re: Shouty men...
Oh, and saying "I'm fixing the problem - Do you really want me to stop to give you a status report?" works well when on a conference problem with 90+ people
Especially true, when those kinds of calls tend to get various managment or interested parties join asking for update and then leave. If you update each of them, you have no time left to actually resolve the issue.
So yes, "Would you like me to actually resolve the issue or give you an update" or "I can either keep resolving the issue or stop to give you an update" type responses work very well, even if they sometimes infuriate the management.
Well, they could just sit on the call and receive updates like anyone actually working on the issue rather than join while walking to the next tee.
Sometimes it can get so bad that the only solution is to drop from the call, whether management likes it or not, to get peace to actually work on the issue.
Biting the hand that feeds IT
