Reply to post: Re: The Cloud...

A2 Hosting finds 'restore' the hardest word as Windows outage slips into May

msage

Re: The Cloud...

Even if it is written in the contract, why would you not make your own backups too? The bottom line is that no contract or SLA refunds are going to get your customers back (and most of them are up to 100% of the monthly cost or something, so aren't worth toffee).

Data doesn't exist unless it is in at least 3 places (one of those needs to be on a different site to the other two).

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