"Even today sending a space-hungry PDF, often containing a scanned image of a text announcement, will routinely appear when a simple text e-mail would have been enough."
It didn't involve a PDF but I did get an email from some marketing type which consisted of a brightly coloured image of the few words he wanted to send. As the sender worked for the Co-op I took great pleasure in pointing that it wouldn't have worked for a blind recipient depending on a screen reader and that it therefore conflicted with his employer's sense of social responsibility, inclusion or whatever.
Biting the hand that feeds IT
