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I am not surprised at all, as a former Accenture employee. On my first project, the CEO came in the office, and kicked us out. He told us to hand in our badges and leave the building immediately. They sued Accenture and of course, Accenture tried to shift the blame on the customer. At the next customer, a senior manager was so angry he stood yelling in the office. Needless to say, I quit. They are so incapable it is unbelievable. Funnily enough, I talked about it later with other former employees, some went on to Deloitte or any of the other clowns, they told me, Accenture was much better, probably the best of the clowns! Their business model seems to be to undercut the market, underdeliver, then sue the customer and cash the bonus for the effort.