Reminds me of the time ...
... I had to deal with an irate customer who was seething about not getting a trade show give-away USB hub.
And I mean really pissed. (Do these guy have nothing better to do?!)
After much searching and a couple of calls it turned out the give-away was from a competitor.
Must have cost about a grand in support/engineering time for both parties.
Not even a thank you when I pointed this out, suggesting he call the competitor's AE support line.
Ho hum.
Biting the hand that feeds IT
