"including an arthritic decision making process"
You're thinking about IBM and other "old style companies" - but actually companies like Facebook and Google are very quick to set up new ways to slurp data and take advantage of them.
The reason is they don't need to design, build and deliver whole new products - they just need to tweak what they have, or buy any startup they think could be used - even just to gobble products and never let them available outside.
Biting the hand that feeds IT
