Reply to post: Re: Travelling to client sites

Sure, we've got a problem but we don't really want to spend any money on the tech guy you're sending to fix it

Lee D Silver badge

Re: Travelling to client sites

Recording telephone calls is, however, a different matter.

Though legal in the UK, provided you have permission from one party to the call, it's not at all clear cut - which is why companies always tell you calls are monitored.

I wouldn't trust a verbal promise in any fashion - proving that they related to what you expected them to, that they are binding, and that they can't be "worded around" is much more difficult than saying "Just send me an email with Yes or No to these questions".

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