This has happened before, and will happen again
Last week the NAO were reporting on the massive waste of public money involved in asking Crapita to fsck up the army's recruitment
https://www.theregister.co.uk/2019/03/01/capita_mod_defence_recruiting_system_project_pac_report/
This week it's the unusable and shambolic Verify system. I wonder what it will be next week?
The NAO actually do a good job highlighting massive wastes of public money but seem to be powerless to do anything about it.
Until a civil servant or politician loses their job over this it'll just keep on happening
Asking the civil service or politicians to control their spending is just like asking Jimmy Saville to babysit for you