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Customer: We fancy changing a 25-year-old installation. C'mon, it's just one extra valve... Only wafer thin...

veti Silver badge

I disagree, there is often quite a strong correlation. Especially in software changes, where by far the hardest part of the job is describing precisely what it is supposed to do.

The catch is that neither the customer nor the developer will realise this sad fact until it is far too late.

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