Re: It's not just designers
Herring: why the false dichtomy of "does it make more sense to have something that takes a little longer to learn but once learned is very fast to operate, or to have something "intuitive" that's always slow to operate?" In my limited experience user speed of operation and efficiency of anything go together.
I concur that all too often the end users have no input to UI design or or that matter, into what the Next Big Thing, all singing, all dancing software project does. They then have dump years of training and experience to do much the same thing, just slower. (especially if COTS is involved)