Terrible customer service
Please avoid Lenovo.
Up to an hour for someone to answer the phone.
No internal communication
Engineers fighting between themselves and a weeks wait on a 24hr SLA
Support staff who plainly cannot speak English
"Power surge" clause that excludes them for quite a percentage of motherboard faults
Several weeks wait if you are lucky enough to actually get a refund.
Oh .... and off colour dull screens as standard nowadays.