Reply to post: Has anybody asked ...

Go big (with our bandwidth) or go home, Verizon: Texas mulls outlawing 911 throttling after Cali wildfire fiasco

jake Silver badge

Has anybody asked ...

... who at the fire department approved the purchase of the contract from Verizon without first reading the fine print AND UNDERSTANDING THE RAMIFICATIONS THEREOF?

1) Somebody at the Santa Clara County Central Fire Protection District OKed the contract with Verizon. This is a fact. There is no getting away from it.

2) The contract clearly states that users get an unlimited amount of data but speeds are reduced when they exceed their allotment until the next billing cycle. This is also a fact.

3) The data needs of OES 5262 were clearly much greater than that provided by the contract.

4) The Chief CLEARLY sent his firefighters into harm's way with an inadequately tested system.

Also, has anybody asked the fire department why they spent several days arguing with an email bot instead of simply dialing the emergency telephone number PROVIDED BY VERIZON SPECIFICALLY FOR THIS KIND OF SCENARIO?

The Chief is lucky he didn't kill anybody with his lackadaisical approach to communications contracts.

I realize that firefighters are gawds gift to us lowly humans, and that all $TELCOs are the tools of satan, so I'm probably going to get pilloried for this post ... but sometimes you've just got to call a spade a spade. The fire department in question fucked up, big time. The only remaining question is have they fixed it yet?

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