Re: Help desk
I guess solving actual customers' problems isn't as sexy as a new ad campaign, is it?
Support is a cost center. Marketing/Sales is a profit center. So figure out which department is actually a priority for the board.
I guess solving actual customers' problems isn't as sexy as a new ad campaign, is it?
Support is a cost center. Marketing/Sales is a profit center. So figure out which department is actually a priority for the board.