Reply to post: doing the right thing for our customers and our people

Plusnet vows to shove a sword in members area 'White Screen Of Death'

Anonymous Coward
Anonymous Coward

doing the right thing for our customers and our people

which contains the following

“Netcracker was the clear choice as our strategic billing transformation partner given the outstanding rating capabilities of its next-generation Revenue Management solution and deep-rooted commitment to its customers,” said David Leather, Director Transformation and Billing at Plusnet. “Netcracker’s delivery record and cutting-edge solution will allow us to improve business agility and leverage enhanced customer billing functionality to provide the best possible customer experience which is a critical part of our strategy.”

As part of the transformation, Netcracker will deliver its Revenue Management solution and migrate customers from an existing system to the new platform. Netcracker will also provide Plusnet with a number of professional services, including configuration, integration, migration and testing services to optimize Plusnet’s billing operations.


See also where he shows as "Director, Service Transformation, BT/EE" (account required for the full details, but Linked in Finland revealed this gem:

"Totally driven by doing the right thing for our customers and our people, I am responsible for transforming BT and EE’s service experiences") [source:

Well clearly.

He's a Twitterer too.

So much for "social" netwroking.

You'll work out what to do next.

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