Reply to post: £10m In Customer Welfare Costs?

EasyJet boss says pre-Chrimbo Gatwick drone chaos cost it £15m


£10m In Customer Welfare Costs?

"EasyJet calculated the drone debacle had cost it ... £10m in customer welfare costs".

And how much of this ten million quid actually reached the affected customers?

Perhaps someone could investigate? Anyone know a good journalist?

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