Re: Currently, there's no such thing as "AI"
"Chatbots are a trite example but they're being used because they can improve customer service quite a bit if expectations are correct."
Do you mean if customer expectations are low?
After TT had bought out my old ISP I had the misfortune to have to use their customer "services" (the two events might well be connected) and still have no idea if there was a bot or a human at the other end. All I can say for sure is that if it was a human they'd failed their Turing test.
Biting the hand that feeds IT
