Re: Sometimes power-hungry idiotic IT departments are worse.
I've not really come across an IT department that likes making up over restrictive rules for the fun of it. I've come across exasperated IT departments that have over-reacted to constant user idiocy though.
OTOH user idiocy is often related to failures in system design and training, but it can also be related to users who believe they are too busy - or at executive level too important - to devote the time to learning how to do the IT related part of their job properly.
Its also often the case that if x% of users are capable of doing IT administration tasks correctly, the number of users who believe they are capable is x + n%, where n is a number large enough to cause significant grief. And like Gilbert andSullivan's criminals,
The idiot user who cannot be trusted
Looks just the same as any able one