Re: I can believe it!
Try dealing with the US healthcare system some time. To submit a claim for reimbursement: the provider invoice has to be faxed to the insurance company’s claims receiving dept. Who then re-fax it internally to their claims evaluation dept. who then decide that it’s illegible, and print out a copy of the fax^2, which gets mailed back to you.
(And ironically, the printed copy of the fax^2 is still perfectly readable to anyone with semi-functional eyeballs). Allow 30 days for this process; repeat, try again. Email is apparently far too advanced for them.
Bear that in mind next time you’re cursing the users who print their emailed PDFs.