Re: Error messages
Welcome to my life in science. Science is teeming with people with one or more PhDs, M.Scs etc... yet basic comprehension of error messages (or, if you don't understand it, leave it on the screen or take a screenshot of it), is beyond them! And then, when you ask them about it, they launch into a long diatribe how it inconvenienced them.
That said, the UX (user experience) of some software packages I've dealt with in my time in IT is horrific!