Technical Project Staff
You know you are on to a loser when you get sent a screenshot from the supposedly technical staff installing a system that needs to email HR type notices asking why the system wont connect to your mail servers and the screenshot clearly states "Unable to connect, please use an authenticated account".
This went on for 3 months and they still hadn't figured it out despite myself and several others explaining the problem, in writing as well (which may have been further grist for non comprehension since reading comprehension seemed to be part of the issue), I finally left the company and as far as I know the system still cant send emails......