Re: I can believe it!
As a desk jockey, I was once told off by my team leader for replacing the toner cartridge. Apparently my job needed more skills (true enough) so I shouldn't waste 30 seconds doing it myself.
Instead, I was supposed to go back to my desk, write a support ticket, then wait an hour or two until they got round to my job. In the meantime, do ... nothing.
From then on, I'd wait for her to get a cup of tea before replacing the toner.