Re: Operational Incompetence
I've been there so many times, putting the purchase request in 3 months before expiry but still ending up with a sysadmin downloading and installing the certs at some godawful time just before they expire. And yes I did try and get the renewals ordered even earlier but the response was 'last time was a glitch' we can do this in a week'. On more than one occasion we did have to resort to using the credit card used to buy non-standard stationary, imagine that conversation with the audit team at the end of the month. But hey it's not like we were a public facing body delivering education social services emergency response was it. DOOOOOH
Biting the hand that feeds IT
