Re: "Blame the customer" is not new
As someone involved in an IBM-delivered project right now, I can confirm this is still consistent with my experience.
Big Blue's modus operandi appears to be: put frightfully low effort into planning; assign personnel at the last minute with little-to-no project familiarity; inevitably fail to deliver functionality; miss EVERY deadline — then, only after the proverbial hits the fan, scour email chains for technicalities that they can blame the client for.
There never seems to be a reply saying "we'll need more than that" when there's still time to fix it, though. Plus, when you try to arrange sorting it out, nobody from IBM is on the call because for some readon they STILL insist on using Lotus Notes which mangles invites.
Biting the hand that feeds IT
