Reply to post: Pesky RM

Tech support discovers users who buy the 'sh*ttest PCs known to Man' struggle with basics

Anonymous Coward
Anonymous Coward

Pesky RM

With their 'proprietary' memory cards.

Cheap as chips machines bought by an education department then handed over to my team to support when they were proving to be about as reliable as Morris marina, They had been underspecced drastically but instead of being able to re-use memory from the finance PC's we had upgraded (I had buckets of them) I had to spend £100,000 on RM cards.

we also had to develop a complete new image to include different drivers to stabilise the POS pc's then re-image every single machine. That was a lengthy task as we had to find and preserve all the data/ documents etc. before we could re-image.

I think it saved £20K for the education department buying RM but cost me £250,000 in increased support resources, memory upgrades etc over the next 3 years.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon