Highlights some pretty poor support at GiffGaff though.
I had raised a support ticket for a completely unrelated problem with GiffGaffs "agents" the night before the system went TITSUP. I was surprised to get an update message from them during the outage and duly went to see what the resolution was. The message was telling me that they had a major problem. It looks like they decided to send the same message to every case raised regardless of whether it was related or not.
The community support pages seem to be populated entirely by copy and paste bunnies trotting out the part line or commentards who try very hard to look like they have a clue but succeed in proving they don't.
Sadly the only network signal I can get in the office is O2 or Vodafone and I left Vodafone some time ago due to their costs and crap customer service.
Biting the hand that feeds IT
