"I would've hoped at least when GDPR came in, one of the things businesses would've spotted was that data is a liability"
You're quite right but it's not easy to break the habits of a lifetime. It doesn't help that for a lot of management bods the desire to hoard and exploit data is part of their personality; it's what got them into those roles. It's probably going to take a few fines on a scale prompted by intent to make an example of the a few miscreants before the message gets through. And then a few more top tier fines on a few businesses who try to cover up to get that message through as well.