Reply to post: Re: I stopped right here...

Memo to Microsoft: Windows 10 is broken, and the fixes can't wait


Re: I stopped right here...

well... you took the bait.... The most disappointing part is the lack of ability to focus on the issue at hand -- declining quality and QA problems in Redmond's release cycle. After having used windows since the says of Windows 286 on DOS 3.3 (remember the 32M partition limits?) one thing is clear. While there have always been patch releases at some interval (the ".1" or ".1a" releases long before the "SP1,2,3" days) windows releases have always been fairly solid. Yes exploits were found/created and the evolutionary arms race between miscreant and patch have settled into a monthly battle, but overall the windows releases were largely free of QA debacles. Through 386, 3.0, 3.1, 95 (OK, that was pretty bad), 98, ME, XP, 7, etc.. the OS and any SP's were relatively fine. With 10 and disbanding the dedicated testers in favor of a crowd-sourced QA, the wheels have all but fallen off. You can't compare the OpenSource community involvement with Linux to crowd sourced insider QA with windows. It's apples and oranges. Why? What can insiders do? At most they can complain about what doesn't work and provide diagnostic data, event logs, etc.. but have no clue as to what broke or where and have no way to communicate about the implementation details, or help with in any way beyond saying "It's broke". The crowd sourced insiders have no access to the source (and 99.9% have no clue what 'cl /nologo /W3 /Ox /Foobj/ /Febin/myexe /TC list of sources and libs' begins to describe) On the other side, the users are often the ones that develop and submit the patches and additions to whatever code or desktop is at issue. How someone running a software company would fail to recognize that fundamental distinction is simply bewildering. Giving dedicated testers the boot and relying on well intentioned, but ill equipped, insiders is a recipe for disaster. If you are going to charge for software, you have to make sure what you are selling works. If you are giving software away in exchange for help developing it -- you may expect a few more bumps along the road. And, that's fair.

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