Re: Words fail me
If you downloaded crappy software from any other supplier, it would be gone and forgotten in minutes
The software, or the supplier?
Because the last I checked, Oracle, SAP, Adobe, Symantec, CA, IBM, and plenty of other big software suppliers have shipped some pretty bad stuff over the years. They're still around.
(Of course all the software I've written is beyond reproach.)
That's not a situation to be proud of, but the reality is that the market does not punish software vendors for poor product quality. Until it does, or until that externality is turned into a direct cost in some other way, such as government or industry regulation, this is how software will be. Some firms do manage to establish a reputation for quality and use it as a USP, and thus can justify spending more on it, but that's rare.
Biting the hand that feeds IT
