Re: Ship it with bugs
But they won't be happy when Microsoft crashes.
Alas, I think that's unwarranted optimism. There's no sign yet that either the market for Microsoft products, or the stock markets, care at all about these product failures. I think Microsoft is going to get away with shipping substandard crap and annoying a large fraction of its user base for decades to come.
What large software vendor has ever been brought down by poor quality? Financial blunders, yes; out-competed by some Flavor of the Week startup, yes. I can't think of one that was seriously hurt simply by peddling rubbish. Once you reach a certain size, you become entrenched, and the user base will complain but continue to take it.