Virtual Unreality used to mislead and oversell.... again
Let's get this straight... New officers quit because working in purgatory is hell. So management shows them a carefully sanitized virtual tour that does not reflect reality. Having seen the layout of the building in advance, the noobs will now be ready to face the violence and danger that would have otherwise made them flee for their lives. BWAHAHA!
Logically, if their VR tour was in any way representative of the actual environment it would make most applicants QUIT on seeing it! If it soothes them instead, it's definitely outright misrepresentations and lies.