Reply to post: Re: Let them pay

Brits pay £490m extra for mobes they already own – Citizens Advice

Terry 6 Silver badge

Re: Let them pay

I can understand why you would think that. But in the real world a large part of the population are no match for the misdirection and deviousness of large companies. Companies who pay lots of money to help them separate the public from theirs. Like complex tariffs that a harassed parent isn't going to have the time to work through even if they have the skills to work through.

Simple example. Yesterday I took a repair plan warranty extension on a new dishwasher The manufacturer's warranty comes with an extra year free, though it is a limited warranty. There's another option of a 5 year extension, or a third option, to get a full cover annual policy, not directly from the manufacturer, using teh same agent as it happens which would cover the aspects that are uncovered by the warranty ( user negligence, that sort of thing) which costs a bit more than the 5 year policy over 5 years- because you have to pay the full amount even during the 2 year "free" cover option, and that sounds like a raw deal except the cost remains constant for the length of the policy so that it works our much cheaper once you get past a certain number of years.

Now, how many are going to be able to work through that lot? And how many would take the manufacturer's offer which could then get very expensive from year 6 onwards.

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