Meanwhile
"Staff have argued that such apps are now crucial for patient care"
Because the I.T. systems they have in place aren't fit for purpose.
Which leads to frustration.
Which leads to them calling Johnny Patient a #fanny on Twitter.
It's quite damning when a free service like Whatsapp or FB Messenger does a better job at getting information from A to B than a system that cost tax payers millions of pounds**. It's almost like the people involved specifying it - also getting paid millions - know precisely fuck all about what's required, how to implement it, and generally what to do.
** See also: the vast array of companies who use "spreadsheets by email" as a method to send data around.
Biting the hand that feeds IT
