Re: no more outages ever?
I worked at G as an SRE. There are a LOT of things that are just head-shaking about these outages.
Like Microsoft going down due to electrical storms that seem to have affected approximately 0% of operations in the region of other companies.
Like Amazon configuring S3 with S3 without having the golden files elsewhere & with tested failover.
The big problem with configuration as code is that way, way too much code in the world sucks hard. In general, though, it's not the programmers per se. It is the ugly business processes that can make decent code impossible. These bad business processes are being exposed as outages. To err is human. To really screw things up, you need a computer. Thus it has always been, and we are now moving a lot of infrastructure maintenance to computers.
We have a lot of growing up to do as an industry.
Biting the hand that feeds IT
