Reply to post: Re: Having looked at a bunch of small businesses

Yada yada, take my money: Firms do not scrutinise software support spend – report

Anonymous Coward
Anonymous Coward

Re: Having looked at a bunch of small businesses

the full BT pricelist is a notorious swamp of 'they're paying too much and we'll keep taking the money until they wise up' tariffs and charges

That's how most recurring service providers operate, be that IT, BPO, insurance, energy, telecoms etc.

The savvy, engaged, disloyal customers get the good deals, the lazy, distracted or dim lose out. Just like buying groceries, cars, brown goods or anything else.

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