Business Value Ecosystem
Technology in and of itself without understanding how technology maps to business value and outcomes, is a commodity and a line item cost. ITAM as a tracker of assets does not address business value and aligning with corporate goals. Technology Business Management (TBM) is an approach that allows companies to align IT spend and investments to where they should invest based on business priorities. Software Maintenance and Support is just a single component of understanding how you run and manage the business of IT. This gets businesses away from a simple cost discussion into a strategic one, whereby, C Suite, Finance, IT and the Lines of Business can work together to make the best value based decisions for the company as a whole.