Re: not enough
And that is the reality isn't it. While the marketing types and the journalists focus on thinness, or imaginary clock rates that might be possible, thinking buyers look at a manufacturer's track record with support when deciding what to buy.
Nothing is more important when making an IT purchase than whether the manufacturer will support the customer for the life of the product.
Journalists, I suppose regularly getting new products to report on, and with special support channels provided by marketing departments, don't see the issue -- but it is the main issue for the rest of us.