The buck stops at the top
To say Pai acted wonderfully in a crisis is a bit rich. He is in charge of the FCC. If they hire inept personnel at the CIO level that is on him. Of course he is not to blame for a non-existing traffic analysis, but he is to blame for running a mayor organization with a website that falls over under heavy usage. He is even more to blame for relying on staff at the top level that essentially lie to him.
Biting the hand that feeds IT
