Lenovo needs to spend some time focusing on their existing customers and less on trying to draw in new, one-time customers.
SUPPORT, SUPPORT, SUPPORT!
Pointers for Lenovo:
1. users shouldn't have to click a minimal of 6 links to find the technical support they are looking for (don't believe? trying looking up the status of a warranty repair job sent out to depot - or heck, even trying to find a driver).
2. machines under warranty shouldn't be at depot for 3+ weeks waiting on parts
3. Get your website straight, then leave it alone! I don't want to have to dig for options you keep burying (i.e. support tabs). And no, you don't impress me with sales adds that take over the whole screen.