Re: Not in IT...
I think the mistake is that companies often don't understand what they do, and end up outsourcing everything that makes them interesting. If your business is part of what people call 'the service industry' and if the date is after about 1990 then there's a very higj chance that what your business is about is shuffling data around on computers. If you outsource that then there's not much left of your company but a shell which will live on for a while until people realise that it no longer serves any purpose.