Reply to post: What's new with InfoSight?

Pop that in the container, would you? HPE performs 3PAR array brain transplant


What's new with InfoSight?

The 3PAR InfoSight team has no one in India. The team focused on the integration is called the PEAK team. I talked a bit about them in a blog post I did yesterday.

My blog post also talks about what is new with HPE InfoSight and 3PAR - it's the predictive case automation. The PEAK team is adding new digital signatures that allows the team to automatically open, resolve, and close cases. The other big thing that I didn't really mention is that the case automation is also able to resolve cases that are just "noise" - that would normally go to a support engineer but we can determine they don't need to and resolve them without involving a Response Center Support Engineer.

HPEStorageGuy Calvin Zito

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