Re: Why???
You must be joking! We only have a DR plan and I'm sure we have two complete days to recover. Customers , yeah we're B2B so we do not have to listen these wimps unable to storm the bar and drown their misssed meetings / shortened holidays. They should take their punishment like a man, We're sure they deserve to suffer for something they did.
Oh, by the way we're still within our SLA's, BA wanted a low price and that equals a feeble SLA.
Bottom line is you get what you pays for BA!