Re: Features-led approach
Or, to put it another way, lots of people get job opportunities fixing the problems, which leads to a wide pool of expertise, and thus widespread adoption as those experienced people seek to add their special sauce elsewhere.
One company I worked for had a lot of machines that used microswitches as basic position sensors. They had a high failure rate, I won't go into why. For years the maintenance department argued that they needed to be soldered in place because of "vibration". But the real reason was that machine operators were allowed to replace push-fit connectors (like pneumatics) but not to solder. The amount of overtime earned was phenomenal until a spoilsport MD with a science degree was appointed and started digging. I found this training in human nature very instructive in later years.
Biting the hand that feeds IT
