Reply to post: Not the only Guvmint dept to use fax

Fix this faxing hell! NHS told to stop hanging onto archaic tech

Juan Inamillion

Not the only Guvmint dept to use fax

About 2-3 years ago I had a little problem with HMRC (UK Inland Revenue). I had to fill in and sign a form and send it back to them. As I'd left it rather tight for time post-wise I phoned and said I could scan it and email it. I was told very firmly that they could only accept a fax. I said I hadn't owned a fax machine for years and asked what was wrong with email, she said, rather frostily, 'because of security...'

I hadn't the heart to tell her how many documents I'd seen faked on fax machines...

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