I was warning our compliance officer that moving everything to the cloud is a bad idea, I was convincing him that having a hybrid approach of site and cloud resiliency was a reasonably good idea. We were trialling sage online as it works out cheaper than onsite (against my suggestion) and we were hit by this. It was very very funny being in the meeting the week after. It was also very funny listening to the story our Bursar told me when the sales rep tried to explain things away.
luckily we could run our local sage plus a manual BACS run so our guys and gals got paid. We are sticking with onsite only as sage wont do a hybrid.