hidden T&Cs, robbing buzztards
I don't normally have their support, but I did last year to catchup my perpetual license only to be told that I had to give them 30 days notice, only they send the invoice after the cut off day. All I got back from Sage was " if the renewal is not paid then it will be passed to debt collection and a 11% fee is applied on top of the total cost of the amount owed. "
Needless to say I will no longer deal with them and i'm working on getting my clients to move too.
