Re: Here comes the crap again
The quality of their gear may have improved, the quality of their service is dismal.
When I tried to order one of their new XPS 9570 laptops a few weeks back, they changed delivery dates as they went along, made it close to impossible to reach someone about it only to be told 'they didn't know', made it actually impossible to correct a minor clerical error on the order form, and took two weeks to release the 'reservation' they made on my credit card.
If this is any indication of their response once something really goes awry I pass. Which is what I did. I cancelled the order. Which I regret having to do because it looks like a really nice laptop.
And you wouldn' believe the hassle a customer had getting them to come on site to configure their brand new Dell redundant servers
So I can't in good conscience recommend them to anyone, not if they stay private. Not if they go public.
Biting the hand that feeds IT
